AGB - General trading conditions

The subject of the general trading conditions
The subject of the general trading conditions is the regulation of the contractual conditions for all contracts that of company bio system (offerer) with the user of on-line shop (user), which is closed over on-line shop. In each case the general trading conditions in at the time of the contract conclusion the valid version are valid.

Prices
All prices are inclusive of end prices in euros the valid in each case value added tax. The prices are valid for the time of the order. Books and maps are subject the legal application of fixed prices and must to the day of delivery to valid price be computed. If special offers should e.g. be valid only for a certain period, then on the period of the special campaign one refers to clearly. Special offers are the supply are enough valid so long. Intermediate sale reserve.

Simply and safe pay
They have the following payment possibilities:
a) on calculation (regular customer service)
b) Pre-payment (the most economical possibility abzgl. 2% discount payment)
c) by cash on delivery
D.) Credit card Mastercard or visas (we deduct only at the day of delivery)
e.) PayPal credit card
f.) Direct debit

Come off the contract
The offers of on-line shop are noncommittal. With the clicking of the order button the user explains obligatorily opposite the offerer to want to acquire contents of the Warenkorbes. The contract comes off by explanation of the offerer after mailing the order. The explanation reaches to the user immediately after clicking the order button. With their the contract came.

Duties to supply information
The user is obligated with the order to give truthful data. If data of the customer, in particular name, address, and email address change the user is obligated to the offerer this change, immediately by email on biosystem to communicate or at registered customer (customer account) by change of the data in the Kundenbereich of on-line shop.

If the user omits this information or if it indicates from the beginning wrong data, in particular a wrong email address, then the offerer, as far as a contract came, can withdraw from the contract. The resignation is explained in writing. Writing is protected also by mailing email.

The offerer sends immediately after conclusion of the contract email with the customer information to the customer to the email address indicated for the order of the user.

The user commits itself to inform the offerer immediately under biosystem if this email did not reach it within 4 hours after conclusion of the contract.

The customer has to carry for it providing, which is attainable of it indicated email account starting from the time of the indication, and not due to of forwarding, deactivation or overstocking of the email account a receipt of email-realign is impossible.

The defectiveness of the data is assumed, if to the user arranged email returns three times in succession, or the achievement due to incorrect address not to be furnished can.

Experience gifts
Bio system takes over the switching activities for the “experience gifts” offered in the shop excluding to the companies golden moment.
The AGB´s is valid of golden moment for the experience gifts excluding.
Golden moment Germany
Department of AA1017
P.o. box 100
60545 Frankfurt
Germany
www.goldenmoments.com

These website of the golden moment Ltd. (in the following golden moment) one operates. For all representations, reservations and the use of the website and its products (in the following “experiences”) these “general trading conditions” (AGB) are valid. They are valid at the time of their publication. Golden moment reserves itself to make changes. On changes does not have to be referred to. Are valid in each case on the website published AGBs of golden moment.

Use - data protection
We use the data communicated by you exclusive to the fulfillment and completion of your order. A passing on of your data takes place to mail-order house the assigned the supply, as far as this is necessary to the supply of the goods (name, address, telephone number to the vote of dates of delivery). To the completion of payments we pass your payment dates on if necessary to our house bank. A passing on of your data to other third or a use for advertising purposes does not take place. With complete completion of the contract and complete purchase price payment your data for the further use closed and at expiration are deleted tax and according to commercial law regulations.

Security
Their personal data are transmitted coded by means of 128 bits SSL, issued over the Internet. We secure our website and other systems by technical and organizational measures against loss, destruction, access, change or spreading of your data by unauthorized persons. Despite regular controls a complete protection against all dangers is however not possible.

Information
They are a right on free information over your stored data as well as if necessary a right on correction, blockage or deletion of these data. With questions to the collection, processing or use of your personal data, during information, correction, blockage or deletion of data you use yourselves please:
Bio system
Rosa-Luxemburg-Gasse 8
A-1160 Vienna
Email.: biosystem


Collection, processing and use of personal data
They can visit our side, without giving personal data your. We store only access data without person purchase like e.g. the names of its Internet Service Provider, the side, of out you us visit or the names of the requested file. These data are evaluated exclusive to the improvement of our offer and permit no conclusion on your person.

Personal data are raised only if them us these in the context of your goods order, with opening of a customer account or with registration for our newsletter voluntarily to communicate. We use the data without your separated consent, communicated by you, exclusive to the fulfillment and completion of your order. With complete completion of the contract and complete purchase price payment your data for the further use closed and at expiration are deleted tax and according to commercial law regulations, if you consented not expressly to the further use of your data. During registration to the newsletter your name and your email address with your consent for own advertising purposes are used, until you log out yourselves of the newsletter.

A passing on to other third does not take place.

Cookies
In this shop in the Cookies information is stored over contents of your Warenkorbs, which can be called then with your next visits. If you liked yourselves to announce with us or give an order up, we need your customer data. The data stored in a Cookie put aside you a filling out of the forms. The produced Cookies has a decline time of six months. They can administer and close the acceptance if necessary beyond that in its browser program of Cookies of this side.

Supply of the goods, contribution of services
The order is worked on immediately, at the latest however on the working day following on it after its entrance with the offerer.

The call circuits are opposite furnished immediately the user, as far as no other agreements are met. If the service is to be furnished not over the Internet, and is not discoverable the user not under the address indicated by it, then the user comes into delay with the acceptance of the achievement. It has the offerer then by the futile starts multi-expenditures developed to replace.

The offerer needs to furnish the promised service no longer and can from the contract withdraw, if the user were not one behind the other to be found despite written agreement of a date twice.

If the offerer does not furnish the promised service to the agreed upon time, then the user can withdraw from the contract.

The offerer reserves itself to furnish in case of the unavailability of the stipulated achievement an achievement equivalent in quality and price (commodity or service).

If a contribution of one is concerning the price and qualitatively equivalent achievement not possible, then the offerer can separate from the contract and does not need the promised achievement not to furnish. The offerer commits itself in this case to inform the user immediately over the unavailability and to return a return of the user if necessary already furnished immediately.

Retention of title
The supplied commodity remains independent up to the complete payment of the purchase price property of the offerer, of the expiration of the period of revocation.

Guarantee
The guarantee follows the legal regulations under condition of the following regulations.
The user is obligated to examine the received commodity immediately on obvious errors. If it determines obvious errors, then it has to communicate immediately opposite the offerer. If it omits that, then it cannot make warranty claims more valid opposite the offerer because of these errors.
The offerer is not responsible for errors, whose occurrence by the user were caused. That is valid also for usual manifestations of wear. The practice of the right of revocation by the user remains untouched by it.
In case of a lack of the commodity the offerer is entitled after its choice to the subsequent delivery or rework. If the rework fails finally or if the delivered subsequently commodity is likewise lack afflicted, then the user return of the commodity can require against Rückerstattung of the agreed upon price or reduction of the purchase price.

Revocation instruction
They know your contract explanation within two weeks without indication of reasons in text form (e.g. letter, fax, email) recall or by return of the thing. The period begins at the earliest with receipt of this instruction. To the keeping the punctual sending off of the revocation or the thing meets the period of revocation. The revocation is to arrange on:
Biosystem
Rosa-Luxemburg-Gasse 8
A-1160 Vienna
Email.: biosystem

Revocation sequences
To be given change in case of an effective revocation on both sides received achievements to be refunded and uses if necessary pulled (e.g. interest) are. If you cannot refund the received achievement to us totally or partly or only in worsened condition, you must carry to that extent if necessary indemnification according to value for us out. During the hiring of things this is not valid, if the degradation of the commodity exclusive on their examination - as she would have been possible you for instance in the Ladengeschäft - to lead back is. In all other respects you can avoid the indemnification according to value obligation, by taking the thing not like their property in use and omitting everything, which impairs their value. Things package-capable of being shipped are to be sent back. Things package-capable of being shipped are not fetched with you. They have to bear the cost of the return, if the supplied commodity corresponds to the ordered and if the price of the thing which can be sent back does not exceed an amount of 40 euros or if with a higher price of the thing for the time of the revocation yet the return or a contractually agreed upon partial payment did not furnish you. Otherwise the return for you is free. Obligations to the reimbursement of payments must fulfill you within 30 days after sending off of their Widerrufserklärung.

Special references
Their right of revocation expires prematurely, if your contracting party began with the execution of the service with your express agreement before end of the period of revocation or it these to have arranged (e.g. by download etc.).
End of the revocation instruction

Adhesion
The offerers is responsible for resolution and rough negligence of his coworkers, legal representative and leading employee without reservation. That is valid also for assured characteristics.

A warranty of characteristics for goods or services does not exist. The description of the goods and the services do not represent a warranty of characteristics. The offerer also in all other respects does not assure in the Mustershop characteristics.

It is responsible for easy negligence only, if a contract obligation substantial for reaching the contract goal and the fulfillment of the contract purpose was injured (cardinal obligation).

Requirements out c.i.c. /pVV fall under the statute of limitations without prejudice to the managing regulations within two years.

The product liability law remains untouched.
The managing regulations are valid also for executing aides of the offerer.

Deviating conditions of the customer
If the customer uses own general trading conditions, which deviate of these general trading conditions contentwise, the general trading conditions of the offerer are valid excluding.

Conditions: 01.01.2003